S.O. Cosmetic Frequently Asked Questions (FAQ)

Here are some frequently asked questions about the Q-Mask to help you get the most out of your skincare routine.

1. What areas can I apply the Q-Mask?

The Q-Mask is versatile and can be applied to any affected area on your skin, including acne, dark spots, blemishes, inflammation, stretch marks, eczema, psoriasis, pigmentation, dull skin, razor bumps, and premature aging.

2. Does the Q-Mask work for hyperpigmentation?

Yes, the Q-Mask can help address hyperpigmentation. For optimal results, it's recommended to use it in conjunction with a daily moisturizer and appropriate sunscreen.

3. How long should I leave the Q-Mask on?

For delicate skin, apply the Q-Mask and leave it on for 5-10 minutes. For normal skin, 10-15 minutes is recommended.

4. Should I refrigerate the Q-Mask?

It's recommended to store the Q-Mask in a cool, dry area, such as a refrigerator, to maintain its efficacy.

5. What should I do if the Q-Mask's texture hardens?

It's normal for the mask's texture to change with temperature variations. If it hardens, you can restore its consistency by adding a small amount of cool water and stirring.

6. Is the Q-Mask suitable for all ages?

Yes, The Q-Mask is formulated with natural plant-based ingredients, making it suitable for users of all ages, including toddlers as young as 3 yrs old. Its gentle composition ensures safety and effectiveness across diverse skin types.

7. My skin has a yellowish/orange stain after removing the mask. What should I do?

If you notice a yellowish or orange stain on your skin after using the Q-Mask, it may indicate that the mask was not fully removed. Ensure thorough removal using your choice of cleanser or soap to prevent staining.

8. I've been using the Q-Mask for 3 weeks but haven't seen results. When should I expect to see changes?

Individual results can vary based on skin type and consistency of use. For optimal results, continue regular application and maintain a healthy diet. It's important to use the mask correctly and consistently to allow its proven benefits to manifest.

If you have any further questions or concerns, feel free to reach out to our customer service team for personalized assistance.